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Good News: Staff Commendations for Providing Excellent Service

The following commendations were submitted by clients visiting various health facilities in the South-West Region in November 2018. Congratulations to our dedicated SWRHA staff, let’s continue to provide compassionate care and keep up the great work!



"The doctor is the best in all over Trinidad and Tobago excellent at her job best in my world"- Sarah Wolfe

"Todds Road Health Centre staff are courteous excellent service. Todds Road Health Centre Pharmacist is the best in the district of the area always have drugs always have a smile on her face to me."- Sarah Wolfe



"Very polite nurses and doctors. Dr. Ramoutar excellent service. Nurse Tricia Murray excellent service. Thank you."- Kimberly Agostine



"I am very pleased with the service at this Health Centre kudos to the doctor, nurses and staff. Thank You."-  Marilyn Villafana



“Dr Dubrey provided the information that I needed and also was very respectful.”- Sherrese Fernandez

“Satisfied with the service provided.”- Nickesha Charles

“Very good service.”- M Khan

“The PCP 2 for this area was very helpful and very knowlegable in his area of expertise.”- A Cadogan

“My visit to Dr Dubrey was very good wish there were more like him.” Hamrajie Paul    

“The doctor visit was excellent.” G Ramgallan

“All services were good.” Margret Charles



"Recommend Dr Braithwaite great service very fast friendly."- Sean Bahadoosingh



"Compliments very good"- Marion Jairam


PHARMACY SERVICES, PRINCES TOWN DISTRICT HEALTH FACILITY                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 “I was satisfied with the customer service received at the Princes Town District Health Facility Pharmacy Services.” - Mr. Odette Transeco      



“No long waiting time.”- Vijai Seepersad

“No long waiting time, service was good.”- Valentine Baptiste

“Staff was courteous.”- Luisa Cudjoe

“Long waiting time, however staff is courteous and service was good.”- Nirmala Choeti

“Waiting time was decent…service was good.” Keefa Masonhant



“Nurses and security were very courteous” - Kelvin Ransome

 “Environment friendly, wonderful staff and great communication.”- Peety Seepaul Ali



“Keep it up!”- Yvonne Suite


Ward 3

“Nurse Jennifer Phillipo was very good. Drs were excellent.” - Anonymous


Ward 4

“Compliments to staff of Ward 4 for excellent and professional services. Kudos to Dr Jagdeo and Dr Jerry and team for saving my arm Re: Motor Vehicle Accident”- Anonymous

“Compliments to the nurses and fellow staff. My uncle has been here for the past three weeks and he has not complained thus far. Keep up the good work and work ethics.” -Nirmala Lakhan Verasammy

“Service is beautiful, here for a month & no trouble with any staff”- Anonymous

“I would like to give the highest recommendation to Medical Intern of Ministry of Health employee O'Neele Bhola, who is presently working with Dr N Persad Unit.”- Mr Sooknanan

“I would like to make a recommendation for Dr Ava Marie Angela Hosein (Medical Intern MOH). She's an excellent doctor, kind & patient very informative.” - Anonymous


Ward 6 Surgical

“Compliments to all staff”- Anonymous


Ward 10 A

“Keep up the good work, Nurse and doctors were very nice” – Anonymous


Ward 14B

“The nurses and doctors were really pleasant, made patients feel welcome, and made sure the infants were well taken care of.”- Giselle Morales


Surgical OPC

“Client stated doctor was excellent.”- Lynette Richardson  


Urology OPC

“Good service from staff. Client had no suggestions.”- Steve Parris


Maternal and Child Health OPC

"My sincere thanks and appreciation to these six departments on a job well done: Maternal and Child Health Clinic: Many lessons were taught to us first-time mothers in this clinic. The nurses were humble and explained everything in detailed to us. Antenatal Exceptional work ethics were displayed by Nurse Dolly who on her night shift walked around to every bed and made us women feel comfortable and enjoy every bit of pregnancy. May God bless her richly.  Prenatal Unit: My genuine appreciation goes out to Dr. Ryan Charles, Dr Petal Latchman and Dr. Nadia Dowlath on a job well done. Thank you also to Dr Boodram who went way beyond the call of duty to assist me.  Postnatal Clinic: These young vibrant nurses made us first time mothers so at peace and nothing was never a problem for them. I say Kudos to them: Nurse Ayana Dillion, Nurse Alana Swann, Nurse Abigail, Nurse Friday and Nurse Sherry, just to name a few.” - Courtney Penco  


Paediatric Medical OPC

"The staff was very nice and service was efficient. Thanks a lot.” - Jan Mc Leod


Breast OPC

“Good service.” -Angela Wells


Cardiac OPC

“Good Service from doctor.”- Indareai Sukran   


Neurology OPC

“Service was very good from doctors.”- Doris Seenath        


Orthopaedic OPC     

“Good service from doctors.”- Kenwyn Xavier      


Surgical OPC 

“Good service” - Baby Sagransingh                                                                                                

Contact Us

  • Paradise Pasture, Independence Avenue, San Fernando
  • Regional Administration Centre - PBX Info: (868) 225-HEAL (4325), Customer Service Hotline 87-SWRHA(877-9742)